Generative AI is gaining traction in the business world, with CEOs seeing it as a transformative technology that can significantly boost productivity. However, many workers are hesitant to admit that they use AI at work due to fear of being seen as replaceable. According to the latest Work Trend Index from Microsoft and LinkedIn, 52% of employees using AI are reluctant to disclose it, while a similar number worry that using AI on critical tasks makes them dispensable. Despite these concerns, the survey revealed that 75% of full-time office workers are now using AI at work, an increase from 46% six months ago.
The report, based on a survey of 31,000 full-time workers, usage data from Microsoft software, and LinkedIn labor and hiring data, sheds light on the growing role of AI in the workplace. Colette Stallbaumer, who leads Microsoft’s future of work and Microsoft 365 teams, notes that employees are embracing AI at work even without formal approval, a trend referred to as “BYOAI.” This shift highlights the need for companies to catch up with employees’ desire to leverage AI technologies proactively.
The collaboration between Microsoft and LinkedIn in producing this report marks a milestone, revealing the expanding presence of AI in job titles and expectations for job seekers and managers. The report indicates a tripling of the position of “head of AI” over the past five years and a significant increase in job posts requiring AI skills. Aneesh Raman, a vice president at LinkedIn, emphasizes that AI skills do not necessarily require advanced technical knowledge and encourages individuals to explore and understand these capabilities to enhance their skills.
The report also includes insights from a randomized trial involving 60 customers using Microsoft’s Copilot AI tool, showing that users spend less time on emails and more time editing documents. The trial revealed varying outcomes, with some users spending more time in meetings, potentially due to increased efficiency, while others spent less time in meetings. However, the survey highlighted employees’ reluctance to disclose their use of AI, citing concerns about job security and the perception of AI as a threat.
Ethan Mollick, a professor at the University of Pennsylvania’s Wharton School, identifies this phenomenon as “shadow IT,” where employees keep their use of AI hidden to avoid negative perceptions. Mollick emphasizes the need for businesses to recognize and value employees who use AI, while providing training to ensure its effective integration into the workplace. The report also emphasizes the importance of companies having a clear strategy for AI adoption and implementing change management practices to support employees through this technological shift. AI is reshaping how work is done, and companies must proactively address employee concerns and provide the necessary support for a successful transition.
