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The US Cyber Safety Review Board found that Microsoft made avoidable errors that led to Chinese hackers breaching the tech giant’s network and accessing the email accounts of senior US officials. The review board concluded that the hack was preventable and should never have occurred, highlighting Microsoft’s inadequate security culture and the need for an overhaul to protect against future incidents. The hackers were able to remotely sign into Outlook accounts by forging credentials due to Microsoft’s failure to adequately protect a sensitive cryptographic key.

The hack gave Chinese operatives access to the unclassified email accounts of senior US diplomats, including the US Ambassador to China and the Secretary of Commerce. Approximately 60,000 emails were downloaded from the State Department alone, highlighting the scale of the breach. Despite China denying the hacking allegations, the incident raised concerns about cybersecurity vulnerabilities and the need for improved practices to protect against nation-state threat actors like those involved in the attack.

Following the alleged Chinese hacking incident, Microsoft announced plans to bolster its security practices for software development and protecting users. The company acknowledged the impact of nation-state threat actors and committed to enhancing infrastructure, processes, and security benchmarks to better detect and repel cyber threats. Microsoft will review the recommendations provided by the Cyber Safety Review Board to further strengthen its security measures and mitigate potential risks in the future.

The hack last summer was part of a series of cyber-espionage campaigns linked to China and Russia, targeting US national security interests using widely-used software like Microsoft products. These incidents have underscored the importance of improving cybersecurity measures within the US government and its IT service providers to better defend against sophisticated cyber threats. The Institute for Critical Infrastructure Technology called for meaningful change in the government’s relationship with Microsoft in response to the findings of the review board’s report, urging a proactive approach to cybersecurity to prevent future breaches.

Overall, the US government has faced a critical decision point in its efforts to enhance cybersecurity and protect against cyber threats from hostile foreign actors. The incidents involving Chinese hackers exploiting vulnerabilities in Microsoft’s network and email accounts of senior US officials have underscored the urgency for stronger security measures and increased vigilance to safeguard national security interests. Collaboration between government agencies, private cybersecurity experts, and technology companies like Microsoft will be crucial in addressing cybersecurity challenges and preventing future incidents of cyber-espionage that threaten US interests and infrastructure.

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