Mark, the CEO of TenantCloud and CEO/Co-Founder of Rentler, is passionate about property management and exploring Utah with his family. He has spent years refining his approach to onboarding and keeping remote employees engaged after realizing the challenges of welcoming new hires from miles away. To help new employees feel more welcome and engaged, Mark suggests showing appreciation by sending care packages with company swag and giving shoutouts during their first week. He also recommends treating new hires to lunch with the team and assigning a work buddy to provide support during their initial months.
In a hybrid work environment, it is important to fill new employees’ calendars to combat loneliness and help them better understand how each team operates. Mark emphasizes the importance of setting a 90-day roadmap with specific goals at the 30-, 60-, and 90-day marks to support growth and build momentum. Regular check-ins with managers are crucial, as they have been shown to significantly increase employee engagement. Open communication and feedback are also key components of successful onboarding, with phone calls or surveys being effective methods of gathering feedback from new employees.
Implementing these strategies in Mark’s company has led to increased onboarding success rates, improved team productivity, and enhanced employee morale. Weekly virtual meetings with new and current employees have resulted in better team communication and overall satisfaction. Welcoming a new team member in a hybrid environment may have its challenges, but making new hires feel valued and special can go a long way in creating a supportive and collaborative workplace. Early engagement with employees helps them settle into their roles and lays the foundation for future success.
