The importance of resilience in enterprise technology deployments cannot be overstated, as even the smallest factors can impact system resilience and cause services to go offline. Catchpoint, an Internet resilience company, has introduced a new product called the Internet Stack Map, which automatically discovers and tracks all the key components internal and third-party services or applications that a business uses. This technology provides real-time insights on the status of an application or service’s performance, extending the term of application dependencies to include the web and cloud components required for an application to function properly.
Catchpoint’s CEO, Mehdi Daoudi, emphasizes the importance of trust in the technology business and notes that trust is essential for enterprises in their Internet stack, which is crucial for revenue growth and prosperity. The Internet Stack Map answers the call for better visibility and insight into Internet stack performance, allowing IT teams to proactively manage and resolve issues before they impact digital experiences. The platform provides an intuitive visualization of an organization’s services and application’s Internet dependencies, making it easier for IT operations teams to understand what is impacting each service and identify systems and services that are affecting a given application.
The company’s focus on providing Internet Performance Monitoring (IPM) addresses the need for a centralized solution to monitor application endpoints and ensure the reliability, reachability, performance, and availability of Internet services. By offering real-time knowledge and rapid deployment capabilities, Catchpoint’s IPM solution expands observability beyond an organization’s four walls to where the workforce and customers are. The technology in the Internet Stack Map allows for a customized view of internal and external sources to pinpoint and fix issues, offering a live operational dashboard to show the severity of resilience issues in real-time.
With the complexity of interconnected IT infrastructure and the increasing reliance on cloud services and Internet connectivity, Catchpoint aims to help IT teams troubleshoot and resolve issues faster and more efficiently. By providing an interactive Internet Stack Map that allows for a detailed drill-down to specific errors impacting elements of an application or service, the company promises to accelerate Mean Time To Recovery (MTTR) and reduce outage costs. This holistic approach to Internet Performance Monitoring aims to make IT operations teams happier and more productive by streamlining the troubleshooting process and providing better visibility into the entire Internet stack.
As modern enterprises navigate the challenges of managing complex IT infrastructure, tools like Catchpoint’s Internet Stack Map offer a comprehensive solution for monitoring and improving the performance of Internet services. The AI-enhanced alerting and visualization capabilities in the platform empower IT teams to proactively manage and resolve issues, ultimately enhancing the resilience and reliability of digital experiences. By focusing on trust, visibility, and insight, Catchpoint is helping organizations address the core elements of digital operations and ensure that their Internet stack is robust and secure.
