Australians are urged to beware of a cyber scam offering hundreds of dollars in myGov refunds.
The dodgy emails tell recipients they have an “outstanding refund” from myGov and appear to be from the government agency.
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But do not be fooled, the sender is in fact a scammer taking advantage of people hoping for a New Year’s cash boost.
Email security software company MailGuard raised the alarm this week when it intercepted one of the phishing messages.
The myGov-branded email explains how the user must click a link to “accept a fast online payment”, with recipients reporting the refund amounts vary from $640 to $2200.
Once on the page, the user will be asked to enter their login details and then their billing information including full name, credit card number, CVV number, address and phone number, MailGuard reports.
“These details will again be stolen by the criminal and will likely be used for their personal financial gain or sold on the dark web,” it warns.
The victim may also be asked to fill out a form with their personal information.
Scammers may also pretend to have important information that says the refund will not be processed if the user cannot confirm their identity.
One person said he clicked on the link to find the scammers had faked a homepage of all major Australian banks, which “so many non-technical people will fall for”.
Another said clicking the link led them to a site that resembled the official myGov page.
“But then when I logged in it asked for my card details including my card’s CCV so that they can send me the refund … scammer alert,” she said.
Services Australia, which delivers myGov, is aware of the scam and urged Australians to be on alert for dodgy activity.
“We will never send you an email or SMS with a hyperlink directing you to sign in to your myGov account,” it says.
“If you get an email like this, don’t open any links, download attachments or respond.
“We’ll never ask you to open a link or a file attached to an email.”
Services Australia says it will never email or text customers asking for their username, password, myGov PIN, secret questions and answers, or personal details.
“When you are signed in to myGov, the messages in your myGov Inbox are secure. It’s safe to open links included in myGov Inbox messages,” it says.
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