Patients in agony are waiting hours for care in a beleaguered Queensland hospital, including a woman who sat bleeding while miscarrying and a baby who needed life-saving surgery.
The experience of 28-year-old Cassandra Lean in the emergency department of Logan Hospital is one of many patient horror stories being told to 7NEWS.
WATCH IN THE VIDEO ABOVE: Harrowing story of pregnant woman’s ordeal in Queensland hospital
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Lean was in her first trimester of pregnancy when she went to the hospital with bleeding.
She asked hospital staff: “Can I just find out what’s happening with my baby? Because I know this isn’t right. I’m bleeding, I’m in so much pain.”
She claims she was told by staff that the ultrasound she need wasn’t available, and it was also suggested to her that it might be quicker for her to see a general practitioner.
She waited six hours in the emergency waiting room, with the experience leaving her with mental scars as the grieves the loss of her baby.
“I was just numb. In shock,” she told 7NEWS.
“How can a hospital so new not have the tools needed?”
Logan Hospital is the same facility where five-year-old boy Hiyaan Kapil died in May after originally being sent home from the emergency department hours earlier.
And earlier this week, mother Madison Logan told 7NEWS she took her nine-month-old daughter Mia to the hospital, where they waited seven hours to see a doctor before it was revealed the baby was suffering a life-threatening stomach issue.
Mia was rushed to the Queensland Children’s Hospital in Brisbane where she immediately underwent surgery.
“I could be sitting here today talking to you about the fact my daughter died because of their negligence,” Logan said.
“I’m so lucky that she didn’t.”
The cases have sparked calls for an inquiry into the hospital.
The Metro South Hospital and Health Service has responded to concerns about the hospital, acknowledging some patients have experienced long wait times.
“Logan Hospital strives to provide the highest quality healthcare to all patients,” a spokesperson said.
“When patients present to our emergency department, they are triaged to ensure the most urgent cases are prioritised.
“Any concerns raised are always reviewed by clinicians to confirm that appropriate clinical care was provided to the patient and to identify any opportunities to improve.
“We sincerely apologise for the longer wait time and any distress this caused.
“During May 2022, there were significant pressures on the health system amidst the Omicron wave, with very high numbers of emergency department presentations seen across South-East Queensland hospitals. Logan Hospital emergency department sees more than 100,000 patients a year.
“As these numbers continue to grow, we are increasing staffing in our emergency department to improve our care.
“We acknowledge our hard working and dedicated hospital staff for their efforts to continue to provide high quality healthcare for our community during these challenging times.”
– With reporting from Joel Dry and Steve Hart