A Melbourne family grieving the loss of their dog have said their council “ignored” calls for help when the alarm was raised about a tiger snake sighting.
Michael Rasile’s wife first spotted the deadly snake slithering along their fenceline on Monday afternoon in Greenvale.
WATCH THE VIDEO ABOVE: Melbourne family blames council for death of pet dog.
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He immediately called the Hume City Council’s snake catcher hotline, but said they told him they did not have a permission to enter the neighbouring property to fetch the snake.
Rasile said they told him the council were coming at about 1.30pm, but then three hours later, the snake had moved two houses down to Lana Bagnato’s home.
Her five-year-old Doberman was bitten and died.
“(I’m) really angry. This could have all been avoided if they just took the first call seriously and sent someone in the first place,” Bagnato said.
“He was just the best dog.”
In a statement, the Hume City Council said it was “extremely saddened to hear of the loss of the family pet”.
“As the call to council was not received by the property owner, we were unfortunately unable to provide legal authority for the snake catcher to access the property,” the spokesperson said.
Snake catcher Mark Pelley advises anyone who comes across a snake at their property to not handle it or approach it, and to call their local catcher.
“If they were to bite a human, a human could die in as little as 30 minutes,” he said.