In the tech world this week, there are five key updates that could impact your business. Firstly, Apple is set to unveil iOS 18 at the Worldwide Developer Conference in June. This new on-device AI system will not require a connection to a cloud server, providing major performance upgrades for iPhones. The focus on privacy is also expected to be reinforced with this new system, set to be released in September 2024. Apple’s unique strategy of integrating AI into existing products could benefit both business and consumer users.
Secondly, LastPass was targeted by scammers using deepfake audio technology to pose as the CEO in an attempt to coerce an employee. While no damages were incurred, this incident highlights the increasing use of deepfake scams. It is essential for businesses to ensure that their employees are trained to identify such scams to protect sensitive information.
In other news, NASA has reevaluated its $11 billion Mars Sample Return mission, seeking more affordable and timely solutions. This presents an opportunity for space startups to propose cost-effective alternatives and contribute to the mission, set to be shortened to 2030.
Zendesk has introduced new AI features to enhance customer service experiences through faster and more personalized interactions. AI agents can handle complex customer interactions autonomously while learning and applying company policies. As companies are investing heavily in AI for customer service, it is important for businesses to stay updated on software providers’ AI features.
Lastly, Squarespace has introduced new subscription features to help entrepreneurs generate recurring revenue through paywalls and tiered access to content. These features allow for monetization of blog posts, videos, and products, offering potential revenue streams for businesses. By utilizing these subscription features, entrepreneurs can easily earn recurring revenue through their websites.
